Source
The 7 Habits of Highly Effective People
Stephen R. Covey's self-help and business book, first published in 1989. It sets out seven habits for personal and working effectiveness and puts character ahead of technique.
References
Quotes (1)
“Seek first to understand, then to be understood.”
— Stephen R. Covey, The 7 Habits of Highly Effective People (1989), Habit 5 (habit title); checked on the FranklinCovey siteEchoes Zeno of Citium (via Diogenes Laertius): two ears and one mouth, to hear more and speak less